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Terms of service
Terms of Service – Krator Engines
Last Updated: April 25, 2026
Welcome to Krator Engines! The terms “we,” “us,” and “our” refer to Krator Engines. We operate this website and online store, including all content, tools, products, and services (collectively, the “Services”), to provide customers with a convenient shopping experience for engines, gearboxes, and related automotive components. Our website is powered by WordPress to support and deliver these Services effectively.
These Terms of Service (“Terms”), together with our Privacy Policy, Refund Policy, and Shipping Policy (collectively, the “Policies”), explain your rights and responsibilities when using our Services. By accessing or using our Services, you agree to be bound by these Terms and Policies. If you do not agree, please discontinue use of the Services.
Section 1 – Eligibility and Account Responsibilities
By using our Services, you confirm that you are legally considered an adult in your jurisdiction or have permission to allow minors under your supervision to use the Services.
To access certain features, you may be required to provide details such as your name, email address, billing information, shipping address, and payment information. You agree that all information supplied is accurate, complete, and current.
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Accounts may not be transferred, shared, sold, or assigned without our consent.
Section 2 – Product Information
We make every effort to ensure product descriptions, specifications, and images are accurate. However, actual products may vary slightly due to photographic lighting, screen settings, or manufacturing updates.
Product availability, pricing, specifications, and features may change without prior notice. Krator Engines reserves the right to discontinue products or restrict quantities available for purchase by customer, region, or jurisdiction.
Section 3 – Orders and Acceptance
Submitting an order constitutes an offer to purchase products from Krator Engines. We reserve the right to approve or reject any order at our sole discretion.
Orders are only confirmed once payment has been successfully authorized and processed. Once an order has been accepted, cancellation or modification may not always be possible.
If your order is canceled, declined, or modified, we will attempt to contact you using the details provided during checkout.
All purchases remain subject to our Refund Policy. By placing an order, you confirm that products are intended for personal or lawful business use and not for unlawful resale or export.
Section 4 – Pricing and Payments
Prices, discounts, promotions, and special offers may be updated or withdrawn without notice. The amount displayed during checkout is the amount payable, excluding any applicable taxes, shipping, or handling fees unless otherwise stated.
You agree to provide accurate and up-to-date payment details and authorize Krator Engines to charge your selected payment method for the total purchase amount, including shipping charges and taxes where applicable.
You further confirm that you are legally authorized to use the selected payment method.
Section 5 – Shipping and Delivery
Estimated shipping and delivery dates are provided for convenience only and are not guaranteed. Krator Engines is not responsible for delays caused by couriers, customs processing, weather conditions, or circumstances beyond our control.
Ownership and risk of loss transfer to the customer once products are handed over to the shipping carrier.
Please review our Shipping Policy for additional details.
Section 6 – Intellectual Property Rights
All content available through our Services, including logos, trademarks, product images, graphics, videos, website design, and written material, is owned by or licensed to Krator Engines and is protected under applicable intellectual property laws.
You may only use our content for personal and non-commercial purposes. Any unauthorized copying, reproduction, distribution, modification, or commercial use is strictly prohibited without prior written permission.
Section 7 – Third-Party Tools
Our Services may include access to third-party software, tools, or integrations. These services are provided on an “as is” and “as available” basis without warranties of any kind.
Krator Engines is not responsible for the operation, accuracy, or reliability of any third-party tools or services.
Section 8 – External Links
Our website may contain links to third-party websites for convenience or informational purposes. We do not control or endorse these external websites and are not responsible for their content, practices, or policies.
Any dealings or transactions with third parties are solely between you and the relevant third party.
Section 9 – Website Platform and Payment Providers
Krator Engines operates using WordPress and may rely on external hosting providers and payment gateways to facilitate online transactions and website functionality.
All purchases and transactions are conducted directly with Krator Engines. Third-party service providers are not responsible for product issues, claims, losses, or damages arising from purchases made through our Services.
Section 10 – Privacy and POPIA Compliance
All personal information collected through our Services is handled in accordance with our Privacy Policy and the Protection of Personal Information Act (POPIA) of South Africa.
We collect and process personal information for purposes including order fulfillment, customer support, account administration, marketing communications, shipping, fraud prevention, and legal compliance.
By using our Services, you consent to the collection, processing, and use of your information as outlined in our Privacy Policy.
Section 11 – Customer Reviews and Feedback
Any reviews, comments, suggestions, or feedback submitted to Krator Engines may be used by us without restriction. By submitting content, you grant us a worldwide, royalty-free, perpetual license to use, reproduce, edit, publish, or display such content for business or marketing purposes.
You confirm that your submissions do not violate the rights of any third party or contain unlawful, harmful, or misleading material.
Section 12 – Errors and Inaccuracies
Although we aim to provide accurate information, errors relating to pricing, descriptions, availability, or promotional offers may occasionally occur.
Krator Engines reserves the right to correct inaccuracies, update information, or cancel orders where incorrect information has been displayed.
Section 13 – Prohibited Use
You agree not to misuse the Services or engage in unlawful activities, including but not limited to:
- Violating applicable laws or regulations
- Infringing intellectual property rights
- Uploading malicious software or harmful code
- Attempting to disrupt website functionality or security
- Providing false or misleading information
- Harassing, abusing, or defaming others
Violation of these Terms may result in suspension or permanent termination of access to our Services.
Section 14 – Suspension and Termination
Krator Engines reserves the right to suspend or terminate access to the Services at any time for violations of these Terms or for operational or legal reasons.
Sections relating to intellectual property, liability limitations, indemnity, and privacy shall survive termination.
Section 15 – Disclaimer of Warranties
All products and Services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.
Krator Engines disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement to the fullest extent permitted by law.
Section 16 – Limitation of Liability
To the maximum extent permitted by law, Krator Engines, its affiliates, directors, employees, and service providers shall not be liable for indirect, incidental, consequential, or special damages, including loss of profits, business interruption, or data loss arising from use of the Services or products purchased.
Section 17 – Indemnification
You agree to indemnify and hold harmless Krator Engines and its affiliates, employees, directors, and partners from any claims, liabilities, damages, or expenses resulting from your violation of these Terms or misuse of the Services.
Section 18 – Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Section 19 – Entire Agreement
These Terms, together with all applicable Policies, constitute the complete agreement between you and Krator Engines regarding use of the Services and supersede prior agreements or understandings.
Failure to enforce any provision does not constitute a waiver of that right.
Section 20 – Assignment
You may not transfer or assign your rights or obligations under these Terms without prior written consent from Krator Engines.
Krator Engines may assign or transfer its rights and obligations at its discretion without notice.
Section 21 – Governing Law
These Terms shall be governed and interpreted in accordance with the laws of South Africa.
You agree that any disputes arising from these Terms or the Services shall be subject to the jurisdiction of the courts of South Africa.
Section 22 – Headings
Section headings are included for convenience only and do not affect the interpretation of these Terms.
Section 23 – Updates to Terms
Krator Engines reserves the right to amend or update these Terms at any time. Updated Terms become effective once published on the website unless otherwise required by law.
Continued use of the Services after changes are posted constitutes acceptance of the revised Terms.
Section 24 – Contact Information
Krator Engines
Address: 1 Stormberg Street, Gately Industrial Township, East London, Eastern Cape, 5201, South Africa
Email: info@kratorengines.com
Phone: +27 74 588 3416
VAT Number: 4190281644
Company Registration No: 2016/336253/07
Operating Hours:
Monday – Friday: 8:00 AM – 5:00 PM
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